Mobile App - Privacy Policy

Privacy Policy for the neXgro Mobile Application

Last Updated: 28 April 2026

1. Introduction

The neXgro Mobile Application (“the App”) has been developed and is operated and maintained by or on behalf of neXgro Bemarking (Pty) Ltd (“neXgro”, “we” or “us”).

We understand that when sharing personal information with us, we are placed in a position of trust. We are committed to processing your personal information lawfully, securely and transparently in accordance with the applicable data protection legislation (including the Protection of Personal Information Act, 2013 (“POPIA”) and the requirements of the Google Play and Apple App stores.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you download and make use the App.

By using the App, you consent to the processing of your personal information as described in this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Notice applies to the mobile App only. It does not apply to any other services, websites or platforms operated by neXgro.

3. How Information is Collected

We collect information that identifies or can be used to identify you (“personal information”) in one of the following ways:

3.1 Information you provide:

Information you make available to us.

3.2 Automatically collected Information:

Information that is automatically collected via the App such as a Device ID, or usage data.

3.3 Device Permissions:

With your permission, we may access your device camera, media gallery or location to provide specific App functionalities.

4. Information We Collect and How We Use It

To provide you with our service, the App requires certain personal information and device capabilities. We do not collect personal information or other data unrelated to the purpose of the App.

Depending on how you use the App, we may collect the following categories of personal information: –

4.1 Authentication and Profile Information

The App may be freely downloaded, but certain features of the App are only accessible to registered customers of neXdeal (Pty) Ltd (“neXdeal”). You will log into the App via your neXdeal account. Unfortunately, you cannot create an account for yourself directly within the App. If required, please reach out to the neXdeal team, who will create and assign a neXdeal account whereafter you can log in to the App.

  • What we collect – When you log in with your neXdeal account information, we collect authentication tokens and basic profile information tied to your neXdeal account such as a name and email address. The authentication is done using Microsoft Entra ID.
  • How we use it – The information is used to verify your identity, enable access to the assigned features of the App and to maintain a secure session.
4.2 Location Information
  • What we collect – Precise (fine) and approximate (coarse) location data is only collected with your explicit permission.
  • How we use it – Location data is primarily used to provide location-based features such as localised weather forecasts.

Location data is only collected while the the App is in use and can be disabled at any time via your device settings.

4.3 Camera and Media Library Access
  • What we collect – The App can capture photos using your device camera or images from your device’s media library. This is only done with your explicit permission which is managed via the App’s settings.
  • How we use it – Enabling this feature allows you to capture photos directly within the App alternative to upload existing images from your library (e.g when uploading an existing document).

The App does not record audio, and your camera is never accessed in the background without your knowledge.

4.4 Local Storage and Files
  • What we collect – the App requires read/ write access to your device’s external storage.
  • How we use is – The information is used to allow you to download, save or upload documents and images, and for localised data caching to improve the offline performance of the App.

The App does not scan or access unrelated files on your device.

4.5 Device Information and Push Notifications
  • What we collect – Basic technical information about your mobile device (such as the device type, operating system, app version, network status and push notification tokens).
  • How we use it – The information is used to ensure the App is compatible with your device, that if functions properly, and to route timely push notification to your device. We collect temporary device tokens for this purpose. Push notification tokens are used solely to route messages are not used for advertising or profiling.
5. Use of third-party Software Development Kits (“SDK’s”)

The App integrates trusted third-party SDK’s to support certain critical functionalities.

These SDKS’s may collect information such as device identifiers, IP address, usage data and diagnostic information in accordance with their respective privacy policies.

Third-party SDK’s we use include:

• Microsoft Entra ID (Authentication) – User Authentication

Used to securely manage and facilitate your sign-in process. User identity and authentication tokens are processed by Microsoft.

For more information on how Microsoft collect and use your information please review the applicable privacy policy at Microsoft Privacy Statement.

• Firebase Cloud messaging (Google) – Push Notifications

Used for delivering cross-platform push notifications seamlessly to Android devices. Firebase processes a unique FCM token tied to App installation.

For more information on how Google use and collect your personal information please review the applicable privacy policy at Google Privacy Policy.

• Microsoft Azure Notification Hubs – Notification routing

Works alongside Firebase to safely route and manage dynamic push notifications at scale.

6. Tracking and Advertising

We do not track App users across third party applications or websites for targeted advertising purposes. All data collected by the App is used strictly to enable App functionalities, authentication and service delivery.

7. Data Sharing and Disclosure

We may share limited personal information in the following circumstances:

  • With service providers, including the SDK providers listed above, strictly to operate the App.
  • With neXdeal – as account login is administer through neXdeal
  • For legal or regulatory reasons – where disclosure is required by law or when processing a valid legal request.

All data sharing is subject to appropriate safeguards. We never sell any personal information to data brokers or any other third party.

8. Data Retention and Account Deletion
8.1 Account Management

Because App access is linked to your neXdeal account, account creation and deletion is handled administratively.

8.2 Requesting Deletion

To delete your account or revoke access, please contact the neXdeal support team.

Once your neXdeal account is terminated, you can no longer log into the App, and only certain basic features will be accessible.

8.3 Data retention

We retain your personal and device information only for as long as we provide the App’s core services to you. Once you uninstall or delete the App, all active session data and associated authentication tokens are securely deleted or anonymised.

9 Data Security

We implement appropriate technical and organisation measures to protect personal information against unauthorised access, loss, misuse or disclosure. While we take reasonable precautions, no date transmission over the internet or data storage system can be guaranteed to be 100% secure.

10 Your Rights

In terms of the POPIA, you have the following rights:

  • Access – you can request access to the personal information we hold about you
  • Correction – you can request that we correct any inaccuarcies in your personal information
  • Deletion – you can request that we delete your personal information
  • Restriction – you can request that we restrict the processing of your personal information
  • Objection – you can object to the processing of your personal information
  • To lodge a complaint – if you believe that your rights have been violates you may lay a complaint with the Information Regulator at
    https://inforegulator.org.za/complaints/

To exercise any of these rights, please get in touch with us.

11 Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected by updating the “Last Updated” date and, where appropriate via a in-app notification. Please review this privacy policy periodically for any changes.

12 Contact Us

If you have any queries or complaints about this privacy policy, please don’t hesitate to contact one of our information officers:

Information Officer: Madelize Delport

Address: 22 Furrow Road, Diswilmar AH, Krugersdorp, 1746
Email: madelize.delport@nexgro.co.za
Tel: 011 692 4400

Deputy Information Officer: Lynette Steyn

Address: 22 Furrow Road, Diswilmar AH, Krugersdorp, 1746
Email: lynette.steyn@nexgro.co.za
Tel: 011 692 4400

Financial and Software Solutions: Streamlined Operations for Maximum Efficiency

At neXgro, our Financial and Software Solutions are designed to simplify and enhance grain management processes for producers. With a dedicated team and innovative technology, we provide tools and services that deliver efficiency, transparency, and control.

Experienced and Dedicated Team

Our highly trained and experienced staff is committed to supporting producers during critical periods:

  • High-Efficiency Support During Harvest: Our team is equipped to handle the demands of harvest periods, ensuring quick and seamless transactions and grain management.
  • Personalized Assistance: Producers receive expert advice and support tailored to their unique needs.

Portal Software: Your Web-Based Interface

We empower producers with cutting-edge technology through our Portal software, a web-based interface that provides:

  • Comprehensive Data Access: View all relevant grain and financial information, including inventory levels, contracts, transactions, and delivery schedules, in one place.
  • User-Friendly Design: Intuitive navigation and functionality make it easy to manage your operations from any device.
  • Enhanced Decision-Making: Access valuable analytics and reports to optimize your grain marketing and financial strategies.

Integrated Financial Solutions

Our software solutions seamlessly integrate with financial services to:

  • Streamline Transactions: Simplified payment and delivery processes reduce delays and improve cash flow.
  • Provide Flexible Financing Options: Qualifying producers can access customized financial products to meet operational needs.
  • Improve Transparency: Clear and detailed records ensure accountability and confidence in every transaction.

With neXgro’s Financial and Software Solutions, you have the tools, support, and expertise to manage your grain operations efficiently and effectively, giving you greater control and peace of mind.

neXfin pamphlet
neXfin Financing pamphlet

Logistics: Optimized Solutions for Efficient Grain Movement

At neXgro, our Logistics services are designed to streamline the movement of grain from farms to market. By leveraging on-farm storage, collective storage points, and direct mill deliveries, we achieve optimal fleet utilization and ensure a seamless supply chain that benefits both producers and buyers.

Fleet Optimization for Maximum Efficiency

Our logistics strategy prioritizes efficiency and flexibility by:

  • Utilizing On-Farm and Collective Storage delivery points: Grain is strategically moved from farms to collective storage points, ensuring a balanced flow that avoids bottlenecks during peak harvest times.
  • Coordinating Direct Mill Deliveries: Deliveries are scheduled to align with mill offloading capabilities, managing unavoidable waiting times and maximizing throughput.
  • Efficient Mix of Product Removal: By matching removal schedules to mill requirements, we ensure timely grain collection while maintaining harvest efficiency for producers.

Benefits to the Producer

Our approach to logistics offers distinct advantages:

  • Reduced Downtime During Harvest: Optimized fleet management ensures that grain is removed promptly, allowing producers to maintain high harvest speeds.
  • Cost-Effective Transportation: Efficient routing and scheduling maintains the optimal transportation cost and reduce delays.
  • Improved Market Access: Producers gain reliable access to mills and other buyers, By aligning storage strategies with transportation and delivery, neXgro ensures that grain logistics are efficient, reliable, and beneficial to all stakeholders.
Logistics pamphlet

Electronic Basis Trading: Trusted Market Solutions with neXdeal

neXdeal, the electronic basis trading platform developed by neXgro, revolutionizes how grain is traded by connecting producers and buyers in a transparent and efficient marketplace. With a proven track record of success and trust, neXdeal is the platform of choice for agricultural basis trading.

Market-Wide Exposure for Producers and Buyers

neXdeal ensures that every transaction benefits from broad market reach:

  • Extensive User Base: Numerous buyers and sellers are registered and actively trading on the platform, ensuring unparalleled exposure and competition for your product.
  • Maximized Opportunities: Producers gain access to multiple buyers simultaneously, while buyers can source grain from a wide range of suppliers, all within a single platform.

Guaranteed Security and Peace of Mind

neXdeal prioritizes the integrity of every transaction, providing unmatched reliability:

  • Guaranteed Delivery: Buyers are assured that purchased grain will be delivered as promised, maintaining trust in every trade.
  • Secured Payment: Sellers benefit from guaranteed payment upon delivery, eliminating financial risk.
  • Market Trust: Recognized and trusted by the agricultural community, neXdeal has established itself as a dependable and secure platform for trading.

With neXdeal, you gain more than just a platform—you gain a trusted partner in achieving your marketing and procurement goals.

neXdeal pamphlet

Commodity Trading: Meeting Market Demands with Excellence

As the trading division of the neXgro Group, Unigrain is committed to delivering exceptional service and solutions to millers and processors. With a focus on quality, efficiency, and specialized commodities, Unigrain bridges the gap between market needs and reliable supply.

Tailored to Buyer

Unigrain prioritizes the specific requirements of buyers, ensuring:

  • Uncompromising Quality: We source commodities that meet stringent quality standards, providing buyers with consistent and reliable products.
  • Precise Supply Scheduling: Our team works closely with buyers to coordinate supply schedules, ensuring timely deliveries that align with operational needs.
  • Specialized Commodities Expertise: We excel in handling niche commodities, offering tailored solutions to meet unique market demands.

Competitive Pricing and Specialized Handling

Unigrain leverages market insights and extensive experience to:

  • Offer Competitive Pricing: Transparent and fair pricing ensures value for, fostering long-term partnerships.
  • Ensure Expert Handling: From logistics to storage, our team ensures that niche and high-value commodities are managed with care to preserve their quality and integrity.

Comprehensive Trading Solutions

With Unigrain, you benefit from:

  • A trusted partner with decades of experience in commodity trading.
  • Access to a wide range of agricultural products, including traditional grains, oilseeds, and by-products.
  • Customized trading options to address the specific needs of your business.

Unigrain delivers solutions that work.

Sales Pamphlet Front
Sales Pamphlet Back

Grain Storage: Empowering Producers with Freedom and Efficiency

At neXgro, we understand the critical role of grain storage in ensuring harvest efficiency and maximizing profitability. Through our partnership with MySilo, a world-class silo and equipment supplier, we provide scalable, high-quality storage solutions tailored to the unique needs of producers.

World-Class Silo Equipment at Affordable Prices

Our partnership with MySilo ensures access to:

  • Premium Storage Equipment: Durable, cutting-edge silos and related equipment designed to meet global quality standards.
  • Affordable Solutions: Competitive pricing makes world-class storage technology accessible to producers of all scales.
  • Scalable Options: Storage solutions that grow with your operation, from small-scale to large-scale needs.

Tailored Solutions to Meet Producer Needs

At neXgro, we go beyond offering equipment by providing:

  • Consultation and Planning: Expert advice on designing storage solutions that align with your operational goals.
  • Installation and Maintenance: Professional services to ensure your equipment is installed correctly and remains in top condition.
  • End-to-End Support: From initial setup to ongoing usage, we stand by you to maximize the value of your investment.

With neXgro’s Grain Storage solutions and our partnership with MySilo, producers are empowered to take control of their harvest, optimize efficiency, and achieve greater freedom in their marketing strategies.

Storage pamphlet

Grain Management: Ensuring Efficiency and Quality

At neXgro, our Grain Management services are designed to optimize the handling, storage, and quality of your grain from harvest to market. We provide tailored solutions that benefit both producers and buyers, ensuring peace of mind across the supply chain.

For Producers: Efficient On-Farm Grain Management

We manage your on-farm grain storage facilities to help you focus on what matters most—maximizing your on farm efficiency. Our expertise ensures:

  • Faster Harvest Turnaround: By efficiently managing grain on your farm, we enable maximum harvest speed, reducing bottlenecks and minimizing downtime during critical harvesting periods.
  • Preservation of Grain Quality: From the moment your grain leaves the field, we implement best practices to maintain its quality, ensuring it remains in premium condition until delivery to market.
  • Expert Advisory Services: Our team offers insights and recommendations on storage techniques and inventory management, helping you make informed decisions about your grain.

For Buyers: Guaranteed Quality Standards

When you source grain stored on farms managed by neXgro, you can trust that it adheres to rigorous quality control measures. We provide:

  • Strict Storage Standards: Grain stored on farms under our management is monitored and maintained to meet stringent quality requirements, ensuring consistency and reliability.
  • Regular Quality Assessments: We perform regular inspections to verify grain condition, preventing deterioration and guaranteeing the quality promised at purchase.
  • Transparency and Assurance: With our Grain Management services, buyers gain peace of mind knowing that every delivery meets their specifications.

With neXgro’s Grain Management, we bridge the gap between efficiency for producers and confidence for buyers, creating a seamless and trustworthy grain supply chain.

On farm storage pamphlet for Traders & Mills
On farm storage pamphlet for Producers

Grain Marketing: Maximizing Value for Producers

At neXgro, we work with you, the producer, to ensure your product reaches its full potential in the market. Our goal is to empower you to achieve the best possible return on your harvest.

Through neXgro we offer market-wide exposure – Your product is marketed to the entire market, not just neXgro buyers, increasing competition for your grain.

By engaging multiple buyers simultaneously, we ensure you receive the most competitive basis available.

We work with you to develop a marketing strategy that meets your specific goals, ensuring your interests are prioritized at every step.

With neXgro, you’re not just selling grain—you’re maximizing its potential value in the marketplace.

Price management pamphlet